Akita Expands Its Reach With A New Essex Office in BasildonAkita is excited to announce the launch of our new office in Basildon, marking a strategic milestone in our continued expansion across Essex.
By: Akita A Local Base To Strengthen Service & Proximity Our new Basildon location – The Workspace, 7 High Pavement, Basildon, SS14 1EA – positions us for improved reach across Essex. From Basildon, we will serve nearby towns including Brentwood, Romford, Billericay, Wickford, Southend, Grays, and beyond. This means quicker onsite responses and improved reach for organisations across Essex. Dedicated IT Support Built Around Your Needs Whether you're a growing SME or an established enterprise, Akita delivers tailored managed IT support to keep your operations agile and secure. Our Basildon helpdesk runs 24/7, backed by over 50 qualified IT engineers, resolving more than 99 % of support requests remotely – while maintaining average response times under two hours. Proactive, Secure & Accredited IT Services At both our Essex-wide (https://www.akita.co.uk/ We pair responsive helpdesk assistance with constant system health monitoring, patch management, and infrastructure reviews to prevent downtime, especially tailored for organisations working across hybrid or remote environments. We hold key certifications including ISO 27001 and ISO 900, and operate as Cyber Essentials Plus assessors. This ensures that your IT environments are managed with the highest standards of security and reliability. A Full Spectrum of IT Services, Delivered Locally Our Essex and Basildon operations offer a comprehensive portfolio of business IT services—from managed support and strategic consultancy to cyber security, cloud infrastructure, Microsoft 365, Dynamics 365, Business Central, Power Platform, VOIP, network installation, and IT procurement. Whether your team needs everyday operational IT support or IT roadmapping and consultancy, our in-house experts stand ready to guide, safeguard, and scale your IT systems. Why This Matters For IT In Essex For organisations across Basildon and wider Essex, our new office represents more than a new postcode – it's a promise of enhanced availability, speed, and strategic IT consultancy. We bring our full suite of managed IT services ever closer to you, all underpinned by robust security, deep technical expertise, and accredited processes. With 25+ years of experience supporting over 250 organisations, we combine technical reliability with personable, strategic service. Get in touch today to discuss how our Basildon and Essex teams can strengthen your IT, minimise risk, and drive business growth: info@akita.co.uk End
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