IHome' Canton Fair, Our Chance to Make Friends

Navigate the 137th Canton Fair with Confidence — IHome Offers On-the-Ground Support for Global Buyers
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NINGBO, China - April 10, 2025 - PRLog -- Canton Fair is the work environment with high requirements for both mental and physical aspects. We need to quickly enter the role of receiving customers, always pay attention to the most subtle reactions and overlooked details of customers, and the quality of service.
For example, we had a booth that focused on environmental protection concepts, our products were mostly GRS and FSC certified home and grocery products. Therefore, we prepared paper and electronic brochures in advance for customers to browse through the products. Due to the size and quantity of products, it needed more patience to place and arrange them to impress customers and provide them with a better selection experience. The table in the middle of the booth is a concentrated display of the team's environmental theme. It was originally designed in a U-shape, everyone repeatedly studied the best display effect during the layout process, and finally arranged it into two semicircles. It also received praise and photos from many buyers.
During the reception of customers, the colleagues from several booths were full of enthusiasm and were praised as the "most hard-working booth" by the "neighbors". Our products had more categories than nearby booths, and customers needed to enter our booth to make better purchases. So we would receive customers at the intersection in advance, actively communicate with passing customers, and attract customers to enter the booth with enthusiastic and professional performance. When receiving customers, we would ask them where they come from to better understand their customs and habits, and provide them with more comfortable services using more familiar languages. The Canton Fair Complex was quite stuffy, so we would proactively provide drinking water to each customer. In addition, sufficient signing pens, notebooks and staples would be prepared for distribution at any time. Our product consultant was also on standby at the booth, always ready to help customers answer various professional questions about products. Although these service details were small, they reflect our caring and sincere attitude towards our customers. These small details have helped us stand out among tens of thousands of suppliers and have received many business cards and further communication signals from new customers.
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Tennie Chen
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Tags:Wholesale
Industry:Business
Location:Ningbo - Zhejiang - China
Subject:Products
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Page Updated Last on: Apr 17, 2025
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