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GNO Property Management enters Jacksonville market supported by American Momentum Bank, CINC Systems
Community association management company brings to market services competitors shy away from
By: American Momentum Bank
GNO Property Management currently manages 120 associations – representing approximately 10,400 homes – in the Greater New Orleans Metropolitan area and surrounding communities. GNO provides association management for single-family, townhome, condominium and commercial condominium communities. GNO's full-service management offers a range of services, including, but not limited to, financial management and organizational support.
GNO will provide two very important services not currently being offered in Jacksonville by competitors, or at least not at the level GNO provides. First, GNO takes a proactive approach to maintenance, and second, they facilitate the structural reports mandated for condo buildings by the State of Florida, according to legislation passed in May 2022.
"While many association management companies are shying away from older condominium buildings due to the structural report requirement, GNO is leaning into it," said Robert Phillips, owner of GNO Property Management. "We've been very successful managing older buildings with their unique challenges in Louisiana. So much so that we have saved our associations money to be used for other expenditures they needed."
GNO uses CINC Systems, the first cloud-based, bank-integrated accounting and property management platform for the community association industry. CINC's state-of-the-
"CINC allows the automation of many of our processes," Phillips said. "That, in addition to the efficiency of the integrated banking process with American Momentum Bank, has allowed GNO to grow and expand into this new market without major strain on the operational side."
According to Phillips, in Northeast Florida GNO will initially focus on Nassau County, with plans to eventually expand into St. Johns and Duval counties. His aim is to have at least 10 community associations onboarded by the third quarter of 2023. He selected Jacksonville as the company's first location outside of Louisiana because he has family in the area and has been vacationing there for 40 years.
"Choosing Jacksonville was a matter of knowing the community and what's there," Phillips said. "For community management, it felt like it was the right time to open there and provide service the way it should be done in a way that's not currently being offered."
According to Phillips, when he mentioned to Heather Karamitsos, senior vice president, association banking at American Momentum, that GNO was considering entering Jacksonville, the banking team was "100% on board."
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