How do I contact Japan Airlines Customer Service

Whether you are stuck with a booking or want to check the refund status, or anything else, you can speak to someone at Japan Airlines anytime.
TOKYO, Japan - Dec. 8, 2022 - PRLog -- Japan Airlines is one of the premium airlines providing support to their passengers 24/7.In case you don't know, how do I speak to someone at Japan Airlines? Make a call to its customer care number and follow IVR. You can also opt for the other contact options discussed in the content below. So let's not waste time and get started.

How to contact JAL over the phone?

Whenever you need instant support, a phone call is the best option. It is a straightforward and convenient way to reach out to JAL representatives. The airline provides several phone numbers based on the area-wise and region-wise.

Steps to contact JAL over the phone
  • Firstly go to the support page of Japan Airlines and choose your number
  • For English, you can dial phone number on your mobile
  • When the call gets connected, press 1 for English, then follow the IVR below.
  • Press 1 for information related to automated flight arrival and departure
  • Press 2 for baggage-related information
  • Press 3 for Jal Mileage Bank Service for coupon exchanges of password changes
  • Press 4 to purchase a ticket and get general reservation-related information
  • Press 5 for Award reservation and award ticket-related information
  • Press 6 for optional service requests and to get general information
  • From the above menu, you can select the options that match your query
  • Soon the system will connect you to the live person in the concerned department
  • You can wait on the call and speak to the agent once available

Various modes of communication to contact Japan Airlines representative

Chat support

It is pretty simple to contact Japan airlines via chat. You can raise any simple query or doubt via chat and get the best solution. The chat option is available at the bottom right on the contact us page of Japan airlines, open it, and you can type hi to start your conversation.

Email support

It is one of the most reliable methods to contact Japan Airlines. You can use the email options to share complaints, feedback, concerns, etc. To share email, you need to locate the email form available on the contact information page. Fill in the details, and click on submit to share the form.

Social media

You get instant replies when you share any concern with Japan Airlines through social media networks. To connect via Facebook, Twitter, etc., click on the link of these platforms, available on the homepage. Follow the instructions, and you can easily share a direct message with the airline.
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