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Travel Technology Empowers Travel and Hospitality Industry – Naimish Sinha – CTO EaseMyTrip
By automating payments, booking, and other back-office tasks, travel technology has made travel planning and execution super easy for all. Today, customers can book their air/ train/ bus tickets, hotel accommodation, etc. right online without the help of a travel agent.
Travel agencies benefit immensely from travel technology as it helps them improve their operations and services. However, it is not that just travel companies are the beneficiaries of travel technology; consumers also have a lot to gain. "Travellers can find all the information they need about the destination they are planning to visit. With all the required information and knowledge about their chosen travel destination, they don't miss the sites, fun, and foods specific to the place they are traveling to," he adds.
With technology making everything so easy, travelers save on the expenses they would have to make if they choose a travel agency for booking accommodation, flight/bus/train tickets, and other services during their trip.
"The world has become a much smaller place now, thanks to technology. Travel technology brings all the travel destinations, accommodation options, foods, and fun in just a small device that we call a "smartphone"
When asked what he feels about travel organizations that have still not adopted technology, he said, "Technology has changed the travel industry completely and if you aren't paying attention to the need of the hour, you will be out of the business soon.
IoT devices, mobile apps, and contactless payments are some of the blessings of travel technology that make travel easy and fun for all. Technology-powered travel planning is relatively cheaper, faster, better, and even more eco-friendly as you don't need to carry so many papers (tickets, travel manuals, etc.) while traveling.
With technology, travel has become quite safer as well. IoT, GPS systems, and wearable devices make it possible for a traveler to explore even the most remote and unexplored destinations. There is no fear of getting lost or stranded even if you are visiting the place for the first time.
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