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Kuester Management Group Details Strategies for Boosting Homeowner Engagement
Kuester Management Group shares tips for getting members more involved in the association.
By: Kuester Management Group
"Clear, consistent communication is essential," says Bryan Kuester, President of Kuester Management Group. "Keep homeowners informed about what is going on, whether it is community events, board meetings, upcoming projects, or anything else that impacts them. Give advanced notice so they can plan to attend and let them know what to expect to attract interest."
The board should also create a variety of opportunities for members to get involved, says Kuester. Not everyone wants to serve on the board, but they can be a part of committees or volunteer to help with individual projects or events. Conduct surveys to gather feedback about what they would like to see or barriers that keep them from participating in order to develop possible solutions.
Educating members about ways to share their ideas, whether in writing or presenting at board meetings, can encourage them to be more involved. Make sure they feel heard and respected, even if no decisions can be made on the spot. Follow up as necessary so nothing falls through the cracks.
"Members want to know that their opinions matter," says Kuester. "Make communication a priority and strive to implement changes that they want to see and that make sense for the community. Making it a point to recognize volunteers and celebrate their accomplishments and contributions can be beneficial as well."
Kuester Management Group partners with HOAs throughout the Carolinas to improve communication with members, respond to concerns more quickly and efficiently, and support other association needs. Learn more by visiting www.kuester.com.
Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.
Kuester Management Group