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The Kirkpatrick Evaluation Model still popular in corporate L&D
By: Pursuit Technology
At a high level, a training evaluation model tells you if learning isn't actually solving business pain points or if it's impactful on the employee day to day. But these don't have to be the reason to use the Kirkpatrick model. The focus just needs to be on improving training and evaluation itself.
"Proving the strategic impact of L&D can't be done without some structure," said Blake Proberts (Co-Founder and Managing Director). "A training evaluation model ensures L&D leaders are consistently refining their efforts in line with organisational outcomes and workforce needs."
The Kirkpatrick Evaluation Model contains four levels of training evaluation: Reaction, learning, behaviour and results. Each level is important because it has an impact on the following one. One level can't be skipped to get to another. It's a flow on effect.
Reaction is about determining how learners superficially respond to a training program. Learning is for looking at what was or wasn't learned. Behaviour delves into the influence of workplace culture on behaviour change. Results look at the outcomes that occurred because an employee completed training and received subsequent reinforcement.
The updated model brings forward several adjustments. Some of these include putting less emphasis on the reaction phase, better bridging the gap between learning and behaviour, strengthening evaluation points and taking an organisational view of the results phase.
The Acorn experts believe to best apply the updated model, organisations should start from the results level – define results first to avoid working on assumptions. Next determine performance indicators at the behaviour level. Lastly, evaluate learning and delivery and support at the learning and reaction level.
You can read the Acorn experts' full article about the Kirkpatrick Evaluation Model on Acorn Labs: https://hubs.ly/
Pursuit Technology is one of Australia's fastest growing HR technology companies. Pursuit, via Acorn LMS, takes a different view to strategically enabling HR and L&D teams compared to traditional providers. Rather than focusing on analytics after learning experience, their products use workforce planning and capability frameworks prior to any learning. By linking to a company's strategy, Pursuit products can inform organisational capability gaps and suggest education, deliver this education, then measure the impact – proving business impact by the HR and L&D team in a quantifiable way.