VSA Celebrates its 21st Birthday
Leading telesales and customer service firm specializing in B2B lead generation continues to reach company milestones.
By: VSA Prospecting
Earlier this year, VSA exceeded 200 total employees for the first time in its history. In recent months, the company has expanded its leadership team, restructured its operations department, and implemented new pieces of technology, among other strategic initiatives—
"From the very beginning, we have strived to be exceptional in everything we do. It's one of our core values," says VSA CEO and Founder Valerie Schlitt. "But now we're able to do so in ways that wouldn't have seemed possible 15, 10, or even 5 years ago."
Over the last 21 years, VSA has provided appointment setting, lead generation, market research, and other call-center services to nearly 1,000 clients representing a wide variety of industries and offerings. The company has high-profile clients throughout the United States, as well as in multiple other countries.
VSA specializes in setting sales appointments for clients with complex offerings—particularly those in the healthcare, education, manufacturing/
VSA has obviously come a long way from its humble beginnings in the summer of 2001. In those earliest days of the company, Ms. Schlitt worked out of the family room of her Haddonfield, N.J. home, with two friends as employees, six phone lines, and an elder law attorney as her sole client.
With an MBA from the Wharton School and an extensive business background that included marketing management positions and consulting roles at multiple large corporations, Ms. Schlitt had the experience, skills, and drive to turn her first entrepreneurial venture into a success. But even she acknowledges she's been amazed by how much VSA has grown.
"Not a day goes by when I don't appreciate what we've been able to build here over these last 21 years, and all of the remarkable people who have been a part of the journey," she says. "We have been fortunate to have so many dedicated, amazing people who have helped VSA grow with their ideas and commitment and passion."
VSA knows its milestone birthday is no time to rest on its laurels. The company is always looking for new and improved ways to deliver its best-in-class services.
"Another one of our core values is to rise above every challenge and forge new roads," Ms. Schlitt says. "That's as true today as it's ever been. Our commitment to our client's success will always be our highest priority."
For more information about VSA, Inc.
VSA is a premier telesales and customer service firm founded in 2001 that supports companies with outsourced B2B lead generation and inbound customer service programs. Becoming an extension of its clients' sales, marketing, and customer service teams, VSA helps achieve sales growth targets and service goals with high-end, complex products and services and multi-step prospecting approaches, regardless of the industry. The company has more than 200 employees in offices in New Jersey and Philadelphia, counts several Fortune 500 firms as clients, and partners with some of the country's leading B2B marketing agencies.