VANCOUVER, British Columbia -
Aug. 3, 2022 -
PRLog -- Good customer service has become core to a company's success with increasing competition. But delivering quality products alongside outstanding customer service is a big challenge. Companies lose more than $62 billion annually due to poor customer service. And after one negative experience, 51% of customers will never do business with that company again. The biggest problems in customer service are rude or demeaning agents, failing to understand what customers want, and not having an answer to the customer's queries. A 2019 Accenture survey of more than 2,000 B2B companies found that knowing the customer needs and communicating them effectively with them was an essential component of a best-in-class customer experience.
TREND (TRading ENgineering Distribution)
is a Customer Service provider helping businesses retain customers, save on the cost of service labour, reduce the return costs of faulty goods, and minimize the costs of remarketing refurbished items. TREND is a digital platform where fresh university STEM-sector graduates from different educational backgrounds, origins and cultures can find a chance to be hired and trained by International OEMs on other products to address the problems mentioned above. These graduates will provide their services online and physically by visiting their country of origin, which is much easier to arrange and less expensive to finance due to the local status of deployed experts.
About TREND Productivity Centers Corp.: TREND is a Customer Service provider helping businesses retain customers, save on the cost of service labour, reduce the return costs of faulty goods, and minimize the costs of remarketing refurbished items. (
https://trendproductivity.com/)
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