Plus Delta's Tabetha Sheaver Reveals 5 Key Differences Between Leadership and Management
By: Plus Delta
Sheaver says many outstanding leaders are actually poor managers. "Most business owners and CEOs tend to be great visionaries. They have a vision and can clearly articulate it. The visionary can paint a compelling picture and energize people to follow them. Yet, as the business scales, proper standard processes and procedures need to be put into place where employees are given strict responsibilities and need to be held responsible for their performance. This is where leadership often falls short."
Sheaver says business owners should develop five important skills to become high-performing managers. These include developing and keeping clear expectations. "The team needs to understand your expectations and you need to understand theirs. A number of tools are easily available from EOS and others such as accountability charts, core values and people analyzers, and measurability diagrams to help with the process."
A second practice is to establish two-way communication. "This should be a management priority so you can understand what is on each other's mind," Sheaver adds. "The only way to do that is to ask. Let the other person speak 80% of the time and then repeat to them what you have heard."
Thirdly is to develop a meeting pulse with a certain rhythm and cadence. "This is crucial to keep communication flowing. Dedicate time to reviewing score cards and keeping the circles connected."
Quarterly conversations should also be paramount. "These talks don't have to be a formal review but if you don't check in regularly with your direct reports it's likely things are fraying. Ninety days is a good time to discuss how they are doing, celebrate their successes and ensure they are comfortable in their seat and performing to expectations."
Finally reward and recognize team members. "Recognition needs to both positive and negative. Praise should be public, criticism private. You need to establish you are their boss, not their buddy."
About Plus Delta
Plus Delta operates on four core values. These include integrity-do what we say we are going to do, Be The Buffalo-running head-on into problems and fixing them, teamwork-aligning everyone in the organization to help the client achieve their goals, and kindness throughout all client endeavors. The firm is led by Tabetha Sheaver, an award winning consultant and highly skilled professional in change management. Sheaver is a Fractional COO, Certified Project Management Professional (PMI), Certified Change Management Professional and Certified Mediator. For additional information visit https://plusdelta.com