Is Cebu Customer Service available for 24 hours

Often there is a need for the customers to solve their doubts regarding the airline's services.
BAGUIO CITY, Philippines - July 13, 2022 - PRLog -- If the passengers have reserved their flight tickets with Cebu Pacific, they will want to connect with the customer service person of the airline to solve their issues. Cebu Pacific is considered the best airline among the passengers in the Philippines.

Yes, if talking about their services, they have 24 hours services for their passengers. There are different mediums through which they can connect to the airline.

Here are some effective methods to reach Cebu:

Connect through the Cebu helpline number:

To reach the airline, passengers can call the helpline number of Cebu Pacific. This number is readily available on the official site of Cebu. By dialing this number, passengers can quickly get in touch with the airline. They will find a menu that will guide them with the solutions to their queries.

IVR MENU of Cebu:
  • Press on * to choose the language of your choice.
  • Press on 1 to get the current information about the flight.
  • Press on 9 to learn about the service provided by Cebu.
  • Press on # to reserve the flight tickets.
  • Press on 2 for check-in to the flight.
  • Press on 3 to have a claim for baggage or a refund from the airline.
  • Press 0 to have a direct touch with a live person of Cebu.

Some alternatives to get in touch with Cebu customer service:

After following the basic steps to reach the airline, travelers can also follow the substitute ways of getting in touch with Cebu Pacific.

Chat with Cebu customer service:

Those passengers who are not comfortable with the phone calls will need another process to communicate with cebu pacific customer service. The other method that will be effective is the live chat of Cebu Pacific. It is online though direct mode. The steps are as follows:
  • Visit the official site of Cebu Airlines.
  • Scroll down to the page. Tap on the 'contact us' section.
  • There will be multiple ways to get in touch with the live person.
  • Select 'live chat' from the tab. A chat tab will prompt on the screen.
  • Type your issues inside the tab, and send to the live person.
  • The live person will read out your issues and reply to them with the relevant answers.

Cebu Pacific email services:

The airline also has another process that is not direct but effective. Passengers can send them an email via their webmail. Create an email with all your doubts. Send it to the airline. The airline will revert the email with all the official information passengers need to solve their issues. These services are available 24 hours for the passengers.

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