Follow on Google News News By Tag Industry News News By Location Country(s) Industry News
Follow on Google News | Africa leading digital transformation in customer experience as CEM Africa gathers leading brandsBy: CEM Africa Summit *CEM = Customer Experience Management "It is no secret that the African market is leading the digital transformation in customer experience (CX), which has grown into a very specialised segment of consumer marketing," says Shannon Mackrill, co-founder of the long-running CEM Africa Summit. "Our 2022 programme is practical, pragmatic and pro-active," Bullet-proof CX systems The CEM Africa Summit will host CX executives from top organisations on the continent to attend hyper-focused keynotes, educational workshops, panel discussions and live Q&As to assist them in creating bullet-proof customer experience systems for their enterprises. Speakers and moderators will represent leading businesses, best-in-class consultancies and dynamic brands that epitomise outstanding CX. An in-person event, the 10th edition of the CEM Africa Summit 2022 takes place at the Century City Conference Centre in Cape Town. This year's format is as follows: - Day 1, 23 August: A full day of educational workshops delivered by industry specialists. - Day 2, 24 August: A conference featuring keynotes and panel discussions by leaders and experts in CX. Expert speaker line-up The following exciting line-up of confirmed expert speakers and solution providers so far include:
CEM Africa can once again count on specialised industry support for this year's edition. NICE systems is the lead sponsor, Avaya and Novamind AG are diamond sponsors, while Diamond, Freshworks and Zoho boast platinum and Rogerwilco and Insider silver partnership status. https://cemafricasummit.com/ End
Page Updated Last on: Jun 14, 2022
|
|