Flagler Clerk Receives Best Practices Excellence Program Certificate

By: Flagler Clerk
 
PALM COAST, Fla. - June 17, 2022 - PRLog -- This week, during a session at the association's summer conference, Florida Court Clerks & Comptrollers (FCCC) recognized 55 members for participating in its second annual Best Practices Excellence Program.

Florida's Clerks and Comptrollers have collaborated on Best Practices for more than 14 years. The Best Practices Excellence Program was established last year as an opportunity for Clerks to receive Recognition of Excellence certificates for completing assessments that evaluate acceptance of certain Best Practices.

The FCCC Best Practices Committee, chaired by Volusia County Clerk of Court Laura E. Roth, Esq., determined seven areas of Best Practices for the program to recognize in 2020-2021. This year, the committee added five new categories: Eviction, Evidence Storage and Destruction, Public Records Requests, Request to Redact Exempt Personal Information and Exploitation of Vulnerable Adult Injunction.

Among the 68 Clerks and Comptrollers, a total of 55 offices participated in the program, and 30 Clerks and Comptrollers received Recognition of Excellence certificates in every category that applied to their designated office. In total, participating offices collectively completed 551 assessments to achieve their best practice certificates.

"In the second year of our FCCC Best Practices Excellence Program, we aimed to expand the program with categories that captured additional local processes that were customer-centric and applicable across offices of varying sizes and resources," said 2021-2022 FCCC President and Manatee County Clerk of Court and Comptroller Angelina "Angel" Colonneso, Esq. "We continue to be inspired by the reception of and participation in this program by Clerks and Comptrollers committed to improving efficiency and collaboration with our justice partners and providing better services to constituents. I'm proud to honor my fellow colleagues with these recognitions and thank them for their hard work."

"The Best Practices Excellence Program has exceeded our expectations as a means to showcase Clerk's commitment to continuous improvement and greater consistency across standard processes," said FCCC CEO Chris Hart IV. "I'm thrilled with the new categories implemented under the leadership of FCCC President Angel Colonneso and FCCC Best Practices Chair Laura Roth, and I'm excited to see the program's continued growth and participation from members engaged in achieving these carefully crafted professional standards."

The 2021-2022 Best Practices Excellence Program evaluated and recognized Clerks and Comptrollers in the following areas:
  • Eviction
  • Evidence Storage and Destruction
  • Public Records Requests
  • Requests to Redact Exempt Personal Information
  • Exploitation of Vulnerable Adult Injunction
  • Bail Bonds
  • Compliance Services
  • Confidential Judicial Records
  • Guardianship Audits
  • Marriage License
  • Recording Fundamentals
  • Service of Documents by Clerks for Pro Se Litigants

The Flagler Clerk's Office can be reached at https://flaglerclerk.com/ or via phone at 386-313-4400.

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