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Byron Shire Council selects Secured Signing as their digital signature provider
By: Secured Signing
The council's rationalisation for digitising was around efficiency, removing paper, and saving time spent moving documents around internally and externally. The solution needed to integrate with their document management system, Content Manager. Colin had feedback from another Australian Council that the quality of integration between Secured Signing and Content Manager integration was a reason they had changed to Secured Signing, after previously being let down by another Digital Signature provider.
After doing their own due diligence and talking to surrounding councils, Byron Shire Council made the decision to go ahead with Secured Signing as their digital signature provider.
"Moving forward, we will expand on that current footprint," says Colin Baker, Manager Business Systems and Technology at Byron Shire Council. "We want to expand the use of Secured Signing to new employees within the HR department, for employee contracts."
"Secured Signing allows the council to get documents signed online which typically was a process that might take weeks to complete."
The Secured Signing flexible pricing structure allowed Byron Shire Council to implement the solution across their organisation on an as-needed, or on-demand, basis. This approach means that the council can start small and then look to scale up the digital signature solution.
"Organisations come to us with concerns around pricey technology contracts which is where we stand apart from our competitors,"
The Secured Signing onboarding process allowed for easy implementation for the Byron Shire Council's teams.
"From a support point of view, your Customer Success Lead, Merita Valkeapaa, was great at providing training and ongoing support in the initial stages of implementation. There was an instance where we wanted to get a couple of other teams up and running so we scheduled an hour-long session, which we were happy to pay for. However, we were pleasantly surprised and advised that there would be no cost or consulting fee."
Byron Shire Council says that Secured Signing gives them the ability to sign documents without having to physically send them around, monitor and track documents, trust that they are signed securely, saving money and time from an efficiency point of view.
"Secured Signing is an elegant solution to improve efficiency and go digital."
To learn more about Secured Signing visit www.securedsigning.com