Auction Streaming Is Unveiling The Latest Automation Tool: AI Virtual Agent

TAMPA, Fla. - April 15, 2022 - PRLog -- TIRELESS
Imagine a tireless Virtual Assistant (https://www.auctionstreaming.com/ai-virtual-agent) that is available 24/7 to interact and respond to your clients needs.

AI-POWERED
Introducing the only Artificial Intelligent powered Agent for your business that can answer the specific questions and pull up the content of items purchased and sold by your client through your platform.

MULTITASKING
Whether there are just a few client inquiries or all your clients at the same time the AI "Bubble" Agent will engage and instantly navigate them to the specific answer they are seeking and hold them in the Dialog box queue until your customer service agents are able to pick up the chat.

REDUCE BURDEN
This virtual assistant is able to answer the simplest question as to "How do I register" to "Process my Payment for my Purchase" through the interface for signed in clients and send through an email notification of the actions completed by the agent.

NAVIGATE VISITORS
Inform and navigate your client to the Frequently Asked Questions, How To Videos landing page, Download links and reports, to navigate them to what they seek, in just a few minutes reducing the repetitive and trivial tasks from your office staff by a factor of 60%, allowing them to do more meaningful and sales oriented tasks, thereby improving your overall clients experience.

BETTER TRAINING
No more sick days, interruptions, missed after hours calls or untrained staff paired up with your clients, which leads to their frustration, undermining your professional reputation. You will also be able to track most common questions and responses the system generates to be proactive in better training or improving the customer journey for the next sales event and automating the report delivery as needed.

IMPROVE RESPONSES
Imagine continuously improving the communication process with each client in the way they wish to be replied to with zero delays and laser focused content delivery. Collect data through chat conversations to analyze and determine whether past outcomes were successful and retrain your Chatbots to produce better responses.

TRANSFER TO A LIVE AGENT
Each engagement can be transferred on demand to a specific department and placed in a chat queue to correspond with a LIVE AGENT. Inform your agents with the history of request leading up to the transfer and additional information related to the specific clients status for a more rapid and purposeful interaction.

IMPROVE SERVICE
Reduce labor cost while increasing your customer satisfaction at the same time and avoid long queues of phone calls to answer up to 80% of the repetitive requests and questions.

Embed the Artificial Intelligent "bubble" Agent into your website, mobile app, social media and streamline the communications into one channel allowing for easier staff training and scaling of your business.