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Follow on Google News | ContactPigeon launches Samaritan, a powerful Omnichannel Chat functionality for retailersBy: ContactPigeon How does ContactPigeon's Omnichannel Chat solution exceed the competition:
Named after the Parable of the Good Samaritan, ContactPigeon's Omnichannel Chat acts as a direct line of communication between retail companies and their customers. With the goal of solving simple and complex problems alike in no time, Samaritan is powered by an advanced AI chatbot. Its advanced support ticket management dashboard makes for easier and faster interactions, with its 360o customer profiling completing the omnichannel customer journey and satisfaction. "Samaritan is defined by the reason it was created and the purpose it was designed to serve. Most of us have associated chat tools as a means that would allow us to communicate with our friends and family. Samaritan's purpose is to fill this gap and become the ideal tool of communication between the consumer and the brand. Customers will get the help that they need in the best possible way, making for a wonderful customer journey. Samaritan's purpose is highlighted by its 360o features and its omnichannel, customer-first philosophy. ", said George Mirotsos, CEO and co-founder of ContactPigeon. Read more about the Samaritan Omnichannel Chat here (https://www.contactpigeon.com/ About ContactPigeon ContactPigeon (https://www.contactpigeon.com/ Contacts Elina Kremenioti, 1-800-490-1732 Marketing Associate marketing@contactpigeon.com (mailto:marketing@ www.contactpigeon.com End
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