Commercial Collection Bureau Partners with Leadferno for B2B Text Messaging and More
CCB Improves Customer Communication with Leadferno's Leadbox
Leadferno's customizable Leadbox enables prospects, clients, and debtors to contact CCB via text message at their convenience. Additionally, parties can schedule a meeting, make a payment, or submit an account for collection through their mobile devices.
Communication and timing are critical in the collections industry. Ensuring effective communication between all stakeholders brings more accounts to amicable resolutions. The integration between CCB and Leadferno enables CCB's clients and their customers to reach out via text and submit timely payments.
Communication is evolving fast and texting as a business communication channel continues to grow. Surveys find over 78% of customers would like to communicate with businesses via text messaging. Texting is easy, provides a direct communication method, and quick responses.
"It's exciting to work with companies like CCB who are leaders in their industry. Text messaging can have just as much impact in the B2B space as it does with consumers and CCB is giving their customers more ways to communicate with them and a better customer experience,"
"Customers are on their mobile phones more than ever and want to transact business on their terms. Leadferno provides the tools to ensure your business is available to customers 24/7. Leadferno makes it easy for CCB to communicate with existing and prospective customers," said Mark Olson, President of CCB.
The Leadbox is up and running on CCB's website ( www.ccbureau.com ) and provides an easy way for clients and their customers to text, schedule a call, make a payment, or place an account for collections.
About Commercial Collection Bureau
Commercial Collection Bureau, Inc. ("CCB") offers commercial debt collection services. CCB collects for businesses from businesses across the United States and the world. CCB's innovative and effective B2B collection services enable it to recover more money on more accounts at lower costs. CCB's clients are involved in many industries, including, but not limited to software, cloud computing, data, and information security, digital marketing, business intelligence and analytics, technology, logistics, insurance, oil and gas, commercial real estate, construction supply, and critical UPS service and maintenance. CCB offers its clients: pre-collection letter services, full third-party debt recovery solutions, accounts receivable outsourcing, and legal facilitation. For more information, please visit https://www.ccbureau.com/
Leadferno is powering businesses to create conversations and close more leads faster with omni-channel messaging. We help you move at the new speed of business communication, combining SMS and messaging tools from the internet's biggest platforms into one powerful inbox. Leadferno delivers business text messaging features that allow companies and teams to engage with customers at scale, securely, and efficiently via their web and mobile app. For a 14-day free trial or demo, please visit https://www.leadferno.com.
Commercial Collection Bureau