Netsmart Partners with Arc Erie County and Arc of Monroe County to Enhance Care Coordination

OVERLAND PARK, Kan. - Dec. 20, 2021 - PRLog -- Two member agencies of The Arc New York collaborative have partnered with Netsmart to enhance care coordination and delivery in a range of settings utilizing the Netsmart CareFabric® platform. The Arc Erie County and The Arc of Monroe County will use the comprehensive suite of solutions to seamlessly connect data from individual care plans and optimize documentation and clinical workflows to better serve their evidence-based care programs.

"As our agencies have grown, we found our disparate systems were hindering our staff workflows, complicating documentation and were not providing actionable data. When the software does not move into the future with you, it limits the potential for the agency," said The Arc Erie County CEO Doug DiGesare. "By partnering with Netsmart we will be able to take a more holistic approach to our agency's system with an integrated, robust platform that can deliver quality metrics about an individual's life to help provide better services and to ensure we have business analytics and data at our fingertips to make good business decisions."

Combined, the two Arc agencies support more than 3,000 children and adults with intellectual and developmental disabilities (https://www.ntst.com/Solutions/By-Community/Human-Service...) (I/DD), autism spectrum disorder (ASD) and other learning disabilities and their families. The agencies will utilize CareFabric solutions that are built to increase efficiencies. The Netsmart platform will deliver tools to improve care coordination across the continuum, solutions for direct service professionals to document care regardless of where or how that care is delivered along with tools to manage a diverse workforce effectively and efficiently.

The highly configurable technology is architected so providers have the tools to deliver person-centered support to individuals with dignity, respect and involvement in the decision-making about one's health and personal goals. The Netsmart CareFabric® (https://www.ntst.com/carefabric/careguidance-solutions) platform is designed to fully empower agencies committed to the four principles of person-centered care: dignity, coordinated care, personalized care and assisting an individual to live independently.

Both agencies will leverage the mobile capabilities of the integrated platform, as well as comprehensive case management, billing and financial features.

"The stability and strength of Netsmart, as we see it from our view, is easily recognized by the investments and dollars the company puts into the technology. As a community-based provider, this gave us comfort in knowing that Netsmart is more than a technology vendor, but a partner who is always working to further advance and invest in their platform," said The Arc of Monroe President & CEO Tracy Petrichick. "Netsmart has such a wide presence, not only regionally but nationally and being able to leverage product development and support resources from their team will be extremely beneficial moving forward."

By using common platforms for solutions, the chapters will be able to collaborate on regional and statewide data, ultimately sharing better information.