Crawford & Company rated five stars by the insurance industry

By: Insurance Business Asia
SINGAPORE - Nov. 22, 2021 - PRLog -- Crawford & Company has made Insurance Business Asia's 5-Star Insurance Innovators 2021 awards. The report recognises the companies that are moving the insurance industry forward, whether by introducing new technology or rolling out a ground-breaking product or distribution channel strategy.

"In a year of unprecedented change around the world, the insurance industry has been hard at work developing a slew of new innovations. From insurance products focused on airline bookings to AI-based underwriting capabilities and the use of drones to assess property damage, compa­nies across the industry have risen to the challenge of finding new ways to do business," says the Insurance Business Asia team.

"Starting in July, IB Asia invited insurers, brokerages, and service providers across the region to submit a nomination, detailing the steps they've taken to introduce new innovations to the insurance industry. Companies were encouraged to focus on initiatives introduced and results achieved in 2020. The 24 companies that made Insurance Business Asia's inaugural 5-Star Insurance Innovators list have all acknowledged the difficulties facing the insurance industry and created new ways to overcome them, often building their business as a result."

Crawford & Company is the world's largest publicly listed independent provider of claims management solutions, with an expansive global network serving clients in more than 70 countries, including the Philippines, Thailand, Hong Kong and Singapore.

With COVID-19 significantly impacting the global business landscape, Crawford has established new services and heavily invested in technology to continue to support its clients throughout this uncertain and difficult time.  Amid restrictions that limited face-to-face interactions, Crawford's unique claims management solutions enabled the company to deliver consistent quality of service, 24/7, through multiple channels, including online, email, phone or via custom ordering platform. Crawford has also introduced pre-screening protocols to evaluate the risk of coronavirus exposure at any claim site and factor that risk into the decision-making process.

To view the full report and to find out more about Crawford & Company, click HERE (


Insurance Business is the leading independent business magazine and website for insurance brokers and advice professionals. A key business resource, Insurance Business provides daily breaking news, cutting-edge opinion and in-depth analysis affecting the industry. Insurance Business also offers a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry. Part of the global Insurance Business suite of publications, IB reaches a wide readership in Australia, New Zealand, Asia, USA, Canada and UK.

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