Elision Announced to Offer an Omnichannel Call Center Solution to Banking Industry
Elision announced to offer an omnichannel call center solution to the banking industry. Any bank can take advantage of this feature rich unified communication software. It also complies with PCI compliance.
By: Elision Technologies Pvt. Ltd.
As per the shared details, the company has been offering its proprietary call center software solution, DialShree to different banks. The company used to offer a customized solution to meet the needs of banks. The company has catered to some known banks in India such as the SVC co-operative bank, SJSB bank, PMC bank, etc. The company has built a tailored contact center solution with unified communication channel support for banks to meet all needs of the banking industry.
"We have added some automation features in this software, so banks can improve resource utilization. For example, the collection module is one of the modules that are specifically developed for banks. It can automate some jobs for banks and can speed up the loan EMI or credit card bill collection processes. There are many other modules and features that speed up or completely automate banking jobs to benefit the banks that use this software", shared the spokesperson of the company.
The major advantages of using this omnichannel call center solution in banks are shared by the spokesperson of the company, which are listed below:
About Elision Technologies Pvt. Ltd
It is an IT company based in Ahmedabad, Gujarat, India. The company has multiple branches in India and abroad. The company has been offering unified communication and telephony solutions for more than 13 years. The company has launched different communication systems for banks. An omnichannel call center solution is one of the solutions offered by the company to banks. To explore all banking communication solutions offered by Elision, please visit the official webpage here: https://www.elisiontec.com/