What To Do If Printer Not Printing? Check It Here
By: Printer Troubleshooting
Clear the Printer Queue
Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now.
To see the list of items currently in queue, right-click on Windows' printer icon. You can view the queue in macOS from System preferences > Printers and Scanners > View Print Queue. To get things moving again, right-click on any items you don't need.
Alternativly, Windows allows you to restart the print queue. This will attempt to print the documents as though they were added to the queue.
There are a few ways to do this, but the easiest is probably from the Command Prompt. Open the Start menu, search for "Command Prompt," right-click the option that appears, and choose Run As Administrator . Then paste in the following commands, pressing Enter after each one:
net start pooler
This will hopefully bring your printer back to life, and you'll be able to get the document that you have been waiting for.
Solidify the connection
Are you getting enough signal to your printer? Check to see if your printer is listed in the router network list. If it doesn't, move the printer closer to the router and check if it's still within range. My father-in law's printer won't work if all the upstairs doors are opened. They block the weak Wi-Fi signal.
Test the Printer's Self Testing
It may be worth running a few diagnostic tests if you are still unable to figure out what is wrong. Your printer and computer both can print test pages to help narrow down the issue.
You can run the self-test of your printer by pressing a few buttons when it boots up. These buttons are outlined in your printer manual. You can print Windows' test pages by going to Settings>> Devices> Printers & Scanners. Click Manage > Print a Test page.