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Globee Services named Innovative HR Team
By: HRD Asia
Nominations for the Innovative HR Teams 2021 were accepted between 24 May and 18 June 2021. Readers were invited to nominate HR teams that were agile, bold and forward-thinking in their people strategies. Nominators were encouraged to focus on a broad range of areas, including talent management, diversity and inclusion, health and wellness, and HR technology. Entries were expected to largely focus on initiatives introduced and results achieved in 2020.
Globee Services, Asia's multilingual customer-experience hub specialising in transforming technology experiences globally, has continued to provide excellent employee experience despite a challenging 2020. To address the growing need for Japanese speakers in Malaysia, Globee used an innovative solution to hire customer experience agents from Japan. The company leveraged a digital onboarding solution, a virtual help desk assistant, and a natural language understanding-
Commenting on the company's HRD Asia Innovative HR Teams award, Ranjani Kumaraveloo, senior director for people and culture, says: "We are humbled to accept this award, which validates our commitment to [putting] people first, celebrating diversity and incubating innovation to enable a world-class employee experience."
To view the full report and to find out more about Globee Services, click HERE (https://www.hcamag.com/
HRD Asia is an independent online magazine exclusively for HR directors, senior HR professionals and top corporate decision-makers.
HRD talks to leading HR practitioners from around the globe to produce industry-standard content that supports both the business and best-practice functional requirements placed on HR leaders in their evolving roles. HRD is complemented by an award-winning website (www.hcamag.com) featuring daily breaking news, an industry forum and exclusive multimedia content, as well as sister publications in Australia, Canada and New Zealand.