Personalize your customer experience with Dynamics 365 Commerce Online Training

LONSDALE, Australia - Sept. 13, 2021 - PRLog -- Multisoft Virtual Academy invites you to earn 18-hour-instructor-led training on Dynamics 365 Commerce – it will bring all customer data together and enable you to understand the customers in a completely new way. Dynamics 365 is designed for customers, employees, and business owners. It is a set of interconnected, modular Software-as-a-Service (SaaS) applications and services introduced by Microsoft. It integrates data, business logic, and processes by combining CRM and ERP capabilities. MS Dynamics 365 brings Sales, Marketing, Finance, Operation, Project Service Automation, and Customer Service together.

Dynamics 365 offers an enhanced level of customer service

Dynamics 365 collects massive amounts of valuable data on each customer

Dynamics 365 unifies back-office, in-store, call centre, and digital experiences

Dynamics 365 optimizes operations and increases employee productivity

Dynamics 365 builds brand loyalty through personalized customer engagements

Dynamics 365 increases revenue with improved employee productivity

Dynamics 365 decreases fraud by providing tools and capabilities

In its successful completion, an organization can use pre-built KPIs to understand their customer journey with real-time updates. Dynamics 365 is ideal to be integrated with Office 365 suite and other Microsoft products. Such integrations allow the companies to move from Dynamics 365 to Outlook for better communication. Hence, the employees need to spend less time transferring data between applications and learning new platforms. It enables the sales professionals' access to a wealth of insightful customer data.

Dynamics 365, which is based on an easy-to-change monthly subscription, helps the companies in scaling up or down project budget, team size, and workload. It increases productivity. With its use, employees make better, more informed decisions, and get the access to tools and insights they need at their fingertips. Multisoft training team, that is carrying in-depth domain knowledge, is profoundly working on preparing the professionals in accordance with continuously changing industry demands.


Multisoft Virtual Academy

B-125, Sector-2, Uttar Pradesh

Noida -201301 (India)

Phone: (+91) 8130666206/209


Multisoft Virtual Academy
Tags:Online Training
Location:Lonsdale - South Australia - Australia
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