- Aug. 26, 2021
-- It is frequently seen customers want to connect to United airlines through text, but they don't know whether united airlines provides the option to text or not. So United airlines provide the option of text messaging that facilitates the Customer to receive flight information on the mobile device. Customers need to consider the following terms and conditions things before opting for text services.Terms and conditions of text messaging.
- Usage- Sometimes, it may happen that delivery of the message failed or is delayed that can create some inconvenience to the Customer, so in that case, United does not guarantee availability or performance of this service, and the Customer cannot claim anything that includes the liability delays or message failures during transmission.
- Fee- unites airlines does not charge any fee for this text service. It is provided free of cost. The Customer needs to submit the online application form for this text service.
- Troubleshooting – The Customer is not able to receive messages from United airlines. So in this situation, customers should ensure that text messaging is not disabled on the phone and can take help from customer care service.
- Flight remainders- Flight reminders are an option that allows the Customer to share the details of their flight with their family members or others who are using SMS-enabled mobile phones. The Customer has an opt-in and opt-out option that they can avail of or stop anytime.
- Flight status notification- United airline's flight status notification service will send the flight updates whether its delayed o on time or early and creates reminders every time the customer travel with United airlines. The Customer has two options of opt-in and opts–out that they can avail of or stop anytime.
So above mentioned are the terms and conditions that the Customer should know before taking text service of united airlines. If the Customer still has any questions, like can you text united airlines they can contact to customer care of united airlines for more clear information.