Charter Healthcare Selects Netsmart to Transform Post-Acute Care Services

OVERLAND PARK, Kan. - June 22, 2021 - PRLog -- OVERLAND PARK, Kan., — Charter Healthcare, a provider of post-acute care services offering a broad spectrum of programs for patients navigating the last years of life, has selected Netsmart as their healthcare information technology partner to implement solutions that are part of the integrated Netsmart CareFabric® platform. This partnership will enhance Charter's ability to provide patient-centered hospice, home health, complex care management and palliative care services through improved workflows and access to complete historical patient electronic health records (EHR) on a single enterprise platform.

Charter clinicians and staff will utilize the Netsmart myUnity® EHR solution, the industry's first unified EHR platform that enables organizations to manage multiple business lines spanning numerous care settings within a single patient record. This solution allows an individual's information to travel with them as they transition care settings, giving providers insight into a person's complete health history. Charter will leverage referral management, clinical decision support and the powerful Netsmart network (https://www.ntst.com/lp/network) and Carequality (https://carequality.org/) interoperability framework to seamlessly share and exchange data with health information exchanges and providers across the healthcare ecosystem.

"Charter Healthcare is dedicated to improving patient outcomes and quality care. We chose Netsmart because of their reputation in the post-acute care space and commitment to connecting care for the individuals and families we serve," explained Charter Healthcare CEO Steve Larkin. "The ability to use one comprehensive integrated platform with robust functionalities helps us gain a truly holistic view of those we serve and enables our staff to make meaningful decisions for the medically fragile patients within our care. In a world where staffing needs are great, the myUnity clinician experience gives us an advantage in the market."

The partnership with Netsmart will also help Charter achieve its long-term vision for growth and development by providing tools to augment its accessibility among referral and facility partners. The organization will implement Netsmart Mobile CareGiver+, an integrated electronic visit verification (https://www.ntst.com/Solutions/By-Capability/Electronic-Visit-Verification) (EVV) solution, for mobile care delivery to verify provider visits for personal or home-based services. Additionally, Charter will leverage the Netsmart Referral Manager (https://www.ntst.com/CareFabric/Population-Health-Management/Referral-Management) to digitize and enhance their referral pipeline, reducing time spent responding to inquiries while creating a robust partnership database.

"Netsmart is committed to equipping Charter Healthcare with the tools to elevate their services across the post-acute care continuum for its patients, families, providers, employees and referral partners," said Netsmart CEO Mike Valentine. "Healthcare organizations often place additional burdens on clinicians and staff to manually coordinate between different care settings. Charter has streamlined this process by leveraging Netsmart technology to enhance their team's ability to coordinate value-based care more efficiently and effectively. We look forward to our continued partnership as together we work to improve and streamline processes to enhance the post-acute care continuum and improve patient outcomes and quality care."