Acorn Experts present guidance for how to effectively measure employee engagement
When it comes to measuring engagement, the most common metric is a simple survey. Surveys can be distributed with little cost, easily analysed and tailored to address outcomes specific to an organisation. But sending out a survey isn't enough, it needs to be handled well, and the feedback actually taken into account.
"Engaged employees are the gift that keep on giving, as long as their organisations continue to invest in their development and health in the workplace," says Blake Proberts (Co-Founder and Managing Director).
"Consistently capturing their feedback will help you understand issues across the organisation, within teams, and for individuals, which in turn will help you create engagement strategies that demonstrate your investment."
When measuring engagement, organisations should determine outcomes, define goals, perform analysis and develop a continuous listening strategy. It's important to avoid surveying a sample population, focusing on quantitative results, and relying entirely on pulse surveys or surveys in general.
The experts acknowledge the importance workplace culture bears on employee engagement. That's why they say it's important to measure across groups, teams, individuals and the organisation, as well as institutional, vertical and horizontal relationships.
Pursuit Technology is a software development company which seeks to streamline systems through innovative solutions and unlock the potential of the workforce. Pursuit is all about putting the customer at the centre of everything we create. Since the inception of our Acorn LMS seven years ago, we've worked with everyone from local businesses to federal government agencies. In that time, we've maintained a 100% retention rate. Our Acorn LMS contains all the tools needed to support workforces – from onboarding and inductions through to compliance and ongoing development.