Abbotsford Communication Coach Launches New Book To Help With Post-COVID Communication Jitters
Abbotsford Communication Coach Yvonne Douma will be launching her first book, REFRAME: How To Change Your Conversations To Resolve Those Messy Conflicts.
By: Douma Leadership
REFRAME is a great refresher for anyone worried about their communication and conflict resolution skills post-COVID.
As we slowly reopen, people may be worried about office politics and feeling anxious about their communication skills, after working alone for so long.
In REFRAME, readers will learn simple yet powerful tools to connect better with others,avoid triggers, stay calm in the face of adversity, resolve conflicts, stay in control and boost their confidence.
Written with the workplace in mind, this book can help anyone become an authority on building relationships. Filled with quizzes and exercises Yvonne has pulled from her private coaching practice, REFRAME is an accessible blueprint to conflict management, communication skills and greater confidence.
About Yvonne Douma
Yvonne Douma has an M.A. in Leadership and over 20 years of leadership, teaching, consulting and coaching in the areas of business leadership, conflict resolution and communications. She is also a certified consultant of The Birkman Method®, a humanistic psychological personality assessment which helps her identify her clients' needs and stress behaviours.
Yvonne is passionate about helping women communicate powerfully to earn the respect and appreciation they deserve, and her love for life and family values are contagious. She's been married for 37 years and is the mother of five (all married to incredible people) and grandmother of 14. She and her husband live in Abbotsford, BC., where she regularly provides private coaching sessions to individuals and businesses, both virtually and in-person.
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