Helpmonks: A customer engagement platform to have complete control over your business

Helpmonks is an all-in-one customer engagement platform with a holistic approach for your business.
By: HelpMonks
JAMESTOWN, N.Y. - May 7, 2021 - PRLog -- HelpMonks is the only customer engagement platform with a holistic approach for your business. The companies can easily leave internal notes, assign and label emails with Helpmonks. It has been helping over 2000 organizations across the world to interact with customers promptly and stay organized. Helpmonks was launched in 2014 as a shared inbox solution and has emerged as a toolkit for successful customer service.

Speed is everything in today's digital world. Helpmonks have launched a Live-Chat feature that enables you to have real-time conversations with your customers while they are on your website.

Helpmonks also has launched an Email Marketing feature that enables you to send promotional emails and boost your business. It helps to ease your team's workload and send timely emails automatically.

Here are the collaborative features offered by Helpmonks:
  • Helpmonks enables you to keep all your shared emails organized with its Shared Inbox.
  • It helps you to provide real-time customer service with its Live-Chat feature.
  • Helpmonks empowers you to nurture leads and boost sales with its Marketing Automation feature.
  • Companies can easily connect with customers through Email Marketing.
  • Helpmonks provides a To-Dos app that turns your shared mailbox into a powerful task manager.
  • Helpmonks CRM helps you get customer insights and allows you to increase your sales.
  • Helpmonks Workgroups let your team work together and stay on the same page.

Nitai Aventaggiatois, Co-Founder at Helpmonks, is a serial entrepreneur and the founder of Razuna, an open-source Digital Asset Management System. Nitai has also founded companies like MacTrade and ComputerOil in the past. MacTrade was one of the Apple Online-Stores, and ComputerOil was a company specializing in Content Management Systems (CMS). Helpmonks is Nitai's sixth venture and has been successfully empowering organizations to benefit from a shared inbox solution for the last six years.

Helpmonks is priced per mailbox and not per user. It is the only solution in this space with an Email Marketing feature. Apart from hosted solutions, it offers standalone cloud servers and a self-hosted edition. The users need not pay for several tools as Helpmonks eliminates the need to use multiple apps. All the data and history of customers are accessible in one central location. Helpmonks has recently launched the Email Automation feature. This feature will allow users to send a sequence of emails based on the events.

Please find a link to the product demo here (



HQ Address: Helpmonks LLC, 6634 Woodchuck Hill Rd, Jamesville, NY 13078.

Nitai Aventaggiatois
Tags:Customer Management
Location:Jamestown - New York - United States
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