PhaseZero Recognized for Innovation in Customer Experience Management and Digital Commerce
PhaseZero CxCommerce delivers Unified Customer Experience approach to enable B2B, B2C, and Dropship fulfillment with a turnkey SaaS digital commerce solution
By: Phase Zero Ventures
LOS ALTOS, Calif. - May 5, 2021 - PRLog -- PhaseZero, a leading B2B and B2C eCommerce software provider, was named a top innovator in customer experience management by Technology Innovators magazine.
Key takeaways from Technology Innovators' cover story with PhaseZero include:
In their introduction to this month's issue, the editors of Technology Innovators note that managing customer experience has become increasingly complex and difficult - especially with the challenges of the pandemic. The solutions in their Top 20 Innovators in CEM of 2021 edition, including PhaseZero CxCommerce™, make improving customer experience easier so companies can grow their loyalty, retention and revenue.
"People are used to the one-click convenience of shopping inside apps from major retailers, so all businesses now have to match or exceed that ease-of-doing-
CxCommerce's strong partner ecosystem, certified and supported integrations allow businesses to deliver a world-class customer experience without changing or updating their existing business systems. CxCommerce's built-in integrations and API options enable enterprises to gain operational efficiency and improve customer experience by streamlining product content, inventory, and availability across multiple systems to make the sales process easier for both customers and employees.
To see the CEM Innovators cover story, please visit https://www.technology-
PhaseZero CxCommerce™ is a Digital Commerce and unified customer experience solution built to deliver industry specific needs for Heavy-Duty, Automotive, Agriculture, Mining, Engineering & Construction, and Industrial manufacturing companies and their go to market channels including distributors and retailers. Designed and architected with open standards and 100% cloud architecture, CxCommerce offers enterprise-scale turnkey SaaS solution configurable to digital business models including B2B, B2C, B2E(Business to Employees), Drop Ship fulfillment, marketplace models and headless commerce platforms. PhaseZero CxCommerce can quickly launch new digital businesses with an average "time to first-order"