Modern Campus Wins Gold and People's Choice Stevie® Awards for Customer Service
Awards Recognize Modern Campus's Innovative Higher Education Customers and the Employees Who Serve Them
By: Modern Campus
The awards recognize Modern Campus for delivering a world-class customer experience, nurturing strong customer relationships and providing stellar service to each of its 550+ customers that serve the higher education market. Modern Campus was awarded a:
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.
"Our first core value as a company is, 'we're customer obsessed', and we strive to exceed our customers' expectations every time, every day," said Brian Kibby, chief executive officer of Modern Campus. "We're thrilled to once again be a Stevie Award winner, as it showcases our unwavering effort to make customer experience as much a differentiator as our innovative products. These awards are a testament to our customers and employees alike – both make these awards possible, and I'm honored to serve them."
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year's competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers and organizations' and individuals' response to the COVID-19 pandemic.
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