Telecom Trends That Will Revolutionise the Mobile Workforce

TYNE AND WEAR, U.K. - March 17, 2021 - PRLog -- Technology has come a long way in the past decade, and the telecom industry is no exception. Since 2010, this sector has seen incredible advancements and the worldwide revenue of telecom services is estimated to be €1,130 billion. This year, we have seen an overwhelming move towards mobile and flexible working — a trend that was already in place before the lockdown made it a necessity. Thanks to the telecom industry and the innovations that we are predicting to see over the coming years, working remotely is set to be more efficient than ever before.

Hosted telephony

Businesses everywhere will continue to switch to using cloud-based technology, at an ever-accelerating rate and largely switch to a cloud-first approach and business plan. Hosted voice services will also become the norm — necessitating an improved telecommunications infrastructure.

Most businesses are set to move away from the need for physical equipment wherever possible, switching from traditional PBX systems and towards a softphone-only environment. As well as offering a smarter way to operate, this switch will also bring many other benefits, including:
  • Disaster recovery capabilities — traditionally, this was only afforded to organisations with a lot of money to spend
  • Flexibility — giving staff the ability to work from any location while still being part of the corporate system
  • Preparing for the ISDN switch-off
  • Cost-savings — which can easily be achieved through consolidation, reduced call spend, and typically a low capital expenditure when implementing a new system

The ISDN switch-off

Openreach has already announced that analogue and ISDN services will be coming to an inevitable end in 2025, which means that all businesses will have to walk away from these traditional systems and embrace the future of telecom technology. It is essential that these upgrades are made before it is too late, and that businesses aren't left without their voice services entirely as a result of reacting too slowly. From now on, any new buildings or upgrades are set to be developed around super-fast fibre FTTP instead of the FTTC (fibre to the cabinet) technology that we have seen before now. This mass upgrade is set to provide speeds of up to 1Gbps.

The future is more inter-connected than ever, while also looking to be extremely mobile. Make sure your business stays up to date with the trends and try to stay one step ahead so that you can always ensure that you're benefitting from an efficient and well-connected workforce. If you feel that it's time to make some upgrades or improvements in your telecoms systems already, utilise some IT support ( and some expert advice to really up your game.
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