HoduSoft Announced Predictive Dialer Software for Better Telemarketing Productivity
HoduSoft is one of the leading Voice over Internet Protocol (VoIP) solution providers in India. The company has announced Predictive Dialer Software for telemarketing companies to enhance their productivity.
The predictive dialer software offered by HoduSoft is an advanced call center system, designed for businesses with huge call volumes. It works efficiently by anticipating the right time to place the next call. The software automatically adjusts the calling pattern based on the number of agents and the average talk time. If more agents are available and call durations are also short, then the predictive dialer dials the number more frequently. Some of the key features of Predictive Dialer software (https://hodusoft.com/
When asked about the details, the concerned person said, "HoduSoft's predictive dialer system is designed for businesses that deal with a large volume of calls. The software automatically places the calls on the basis of the agent's availability to take the call and the average call answer time."
The concerned person further added, "Our predictive dialer system for telemarketing call centers smartly assigns calls to available lead qualification agents, which means that the calls are routed to the most appropriate agent based on the customer's query or issue. This helps in resolving the customer's issues in the best possible manner, which again leads to enhanced customer experience. Some of the key benefits that telemarketing service providers can enjoy by implementing a predictive dialer system include higher agent retention, optimized outbound call process, incremental profits & productivity, and high contact rate. Apart from these benefits, with our predictive dialer VoIP system, the users can also save a lot of their time as well as money by allowing productive calls. We can even customize the solution based on the core requirements of our customers before actually deploying the predictive dialer services so that they can work more efficiently and effectively."
Hodusoft Pvt. Ltd.