AC InfoSoft Announced to Offer Predictive Dialer
AC InfoSoft announced to offer predictive dialer that can speed up sales and collection campaigns. It will be made available with its all call center solutions. The smart call center software will offer the most advanced predictive dialing.
By: AC InfoSoft
The company announced that the users of AC Smart Call Center Software will get access to the most advanced predictive dialer. It will also offer manual options to set the predictive dialing ratio, which will be not available with the predictive dialing feature of other call center solutions.
"Predictive dialer is the only smart auto dialer available in the call center solutions, which can guarantee the highest productivity. It has the predictive power to predict different aspects to make sure all customers or leads are reached as soon as possible and the productivity is the highest possible. Our smart call center solution has this option to offer manual predictive dialing ratio setup", shared a call center software developer of the company.
As per the shared details, the predictive dialer developed by the team of AC InfoSoft can predict the following:
● When the agent(s) will finish the ongoing call?
● How long will the call wrap-up process take?
● How many numbers need to be dialed to connect with the required number of leads or customers?
● Which customer or lead is more likely to attend the call?
● How long will it take for a customer to pick-up the call?
Based on these predictions, the predictive dialer dials numbers from the available lead list in the call center solution. According to the shared details, this auto dialer of call center solutions (https://www.acinfosoft.com/
The company shared some of the use cases and campaign types that can leverage maximum advantages by using predictive dialing:
● Cold calling
● Lead generation
● Product upselling and cross-selling
● And more
About AC InfoSoft
It is one of the leading VoIP development companies. It has been offering VoIP development services to its global customers. Along with custom development, the company also caters to customers who are interested in using different open source solutions. The company offers installation, setup, configuration, customization, and support services for all open-source VoIP solutions. You can read the whole article here, https://www.acinfosoft.com/