The NHS Implements Artificial Intelligence to Support Emergency Calls in Wales

Corti is proud to announce a partnership with the NHS and the Welsh Ambulance Service to test Corti's #artificialintelligence platform
By: Corti
Feb. 18, 2021 - PRLog -- The Welsh Ambulance Services NHS Trust is collaborating with to detect critical illnesses during emergency calls using artificial intelligence. Bordering England to the East, the Irish sea to the North and West, and the Bristol Channel to the South; Wales is known for its rugged coastline, beautiful mountainous national parks, and distinctive language.

One problem that isn't unique to Wales, is the battle against 'out-of-hospital cardiac arrest (OHCA), which is one of the biggest killers in the U.K. According to NHS (2019), OHCA survival rate is currently at 8.6% in the UK, close to the international average.

But over the last couple of years, thought-leaders in the prehospital emergency space have experimented with a new type of technology to bring down OHCA, artificial intelligence (AI).

Researchers in Seattle and Copenhagen have together with the Danish company, tested a new AI technology that acts as an assistant to the emergency call-takers sitting behind the 1-1-2 and 9-9-9 emergency numbers.

Here, the AI listens-in during the emergency calls, takes notes, and looks for critical signals in what the patient or bystander is describing to help the call-taker detect the cardiac arrest faster. Recent research from Copenhagen has proven that the AI technology from Corti has the potential to reduce more than 40% of the undetected cardiac arrest cases, which have led to a survival rate in Copenhagen around 20%, much higher than the U.K average.

The Welsh Ambulance Services NHS Trust (WAST), is one of the most vital organizations in the Welsh medical sector and it is the ambulance service providing emergency care to the citizens of Wales, with more than 250,000 emergency calls to attend to each year.

With a mission to elevate pre-hospital preparedness across the Welsh communities, WAST have chosen to join forces with Corti, and implement their artificial intelligence solution - to detect OHCA faster and more accurately, and making it useful in the local dialect:

While English is the most commonly used language, the Welsh country-side retains a distinct cultural identity, with many residents speaking the local language.

WAST is paving its way to the forefront of innovative healthcare solutions by adopting digital tools to assist them in saving more lives.

Lili Kovari
Store Strandstræde 21, 4tv
1255 København, Denmark
+45 89 88 36 78

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