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iNextrix Announced to Offer iCallify to Empower Government Organizations
iNextrix Technologies announced to offer an intelligent call center software, known as iCallify to government organizations.
It is an intelligent call center software solution offered by the company. It has a wide range of features, which can be used to run inbound and outbound campaigns. This software is highly scalable and flexible. Any third party or open source solutions or software can be integrated into this software. It has hundreds of delighted customers in more than 50 countries globally.
As per the shared details, the company will also sign NDA and provide additional security mechanisms to make sure the government data and information always stay confidential. This intelligent call center software also has a feature called Fraud Detection that safeguards government organizations from incoming fraud calls.
"We have been working in consolidating iCallify. We keep on adding new features and functionalities to this software. Now, we are launching this software for government organizations across the globe as it has the required features. In addition to that, we are also ready to make the required customizations to provide the required solution to the government", shared the spokesperson of the company.
As per the shared details, the government can use this call center solution for multiple operations such as:
● For verification of data
● For conveying important information such as information related to the COVID 19, weather emergencies, etc.
● To listen to the customer concerns and questions and resolve them
● To run a survey
● To collect feedback
● To collect information such as population counting
● To play a common message for all government departments such as the COVID 19 safety voice message played before the ringtone
● And more
The spokesperson of the company shared that iCallify: intelligent call center software (https://inextrix.com/
About iNextrix Technologies Pvt. Ltd
It is an IT company based in India. The company also has an official presence in Turkey and the UK. The company has been catering to its global customers for more than a decade with its innovative solutions and client-centric services. The company has announced the launch of an intelligent call center software solution, iCallify for government agencies. To know more about this software, visit https://inextrix.com/
iNextrix Technologies Pvt. Ltd.