Tenon Tours Receives Feefo Gold Trusted Service Award 2021
Tenon Tours wins Feefo Gold Trusted Service Award for exceptional customer service in 2020.
By: Tenon Tours
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business's commitment to outstanding service.
Feefo gives Gold Trusted Service awards to businesses that have collected at least 50 reviews between January 1st, 2020 and December 31st, 2020, with a Feefo service rating of 4.5 and above. However, this year the criteria have been adjusted to avoid penalizing businesses suffering unduly from the effects of the coronavirus pandemic. Organizations that won a Gold Trusted Service award last year but struggled to achieve the required number of reviews this year have been assessed on an average rating over the 24-month period covering 2020 and 2019.
Bryan Lewis, President of Tenon Tours, commented: "We are honored to receive this award from Feefo. In a time such as this, it really shows how much travel comes down to the service and experience you receive. Thank you to each and every one of our travelers for your continued support and loyalty."
Congratulating Tenon Tours on winning this year's award, Steph Heasman, Director of Customer Success at Feefo, commented: "The Trusted Service award has always been about recognizing companies that go way beyond the norm in customer experience and generate great feedback from happy customers."
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews. A trusted partner of Google, Feefo's technology and consultancy team possess unique expertise and business insight, enabling brands to employ cutting-edge innovation that optimizes the delivery of digital marketing and advertising.
Please visit: https://www.feefo.com
About Tenon Tours
Tenon Tours is a boutique tour operator that creates personalized trips that connect travelers to Europe's finest destinations. Tenon Tours was ranked as the fastest-growing private travel company on the Inc. 500 in 2012 and made the Inc. 5000 in 2013, 2014, 2018, 2019 and 2020. For additional information, visit https://www.tenontours.com.