Ecosmob Launch Asterisk Call Center Solution Developed for Healthcare Sector
Ecosmob repurposed its asterisk based call center solution specifically to serve the specialized needs of the healthcare sector.
By: Ecosmob Technology pvt. ltd.
Call center solutions, stated the VP, embody all features that fit in with the way of working in healthcare. For instance, from the patient side, it permits patients to fix appoints, find out schedules, receive SMS or voice message and even use WebRTC for video consultation with doctors.
From the healthcare operator side the asterisk based call center software is just perfect in that it automatically can be configured to route calls based on intent to the right person. A routine inquiry may go to a service representative whereas a patient needing to consult a doctor may have their calls routed to the right person. Likewise, doctors, nurses and administrative staff may use the solution for collaboration and communications. Doctors may make use of the WebRTC audio-video chat not only for patient consultation but also for interaction with specialists, exchange of patient reports and to share any other documents in an extremely secure way, fully conforming to HIPAA norms.
Ecosmob excels in Asterisk based call center solution development (https://www.asteriskservice.com/
If you wish to know more about how call center software will help you in your healthcare segment you are welcome to phone them on phone 1-303-997-3139, o1 7778842856 or chat live on https://www.ecosmob.com/
Ecosmob Technology pvt. ltd.