Paper Mart Tops The Brightpearl's Trusted 100 Charts!

Paper Mart puts the customer first and is recognized as America's most trusted online retailer!
ORANGE, Calif. - Sept. 30, 2020 - PRLog -- Local Orange County business, Paper Mart is honored to be recognized as Brightpearl's Top Site To Shop in 2020. The Brightpearl Trusted 100 is a definitive compilation that highlights e-commerce retailers who go above and beyond to provide an exceptional end-to-end buying experience.

Thousands of retailers were considered and Paper Mart was found to be the most trusted ecommerce brand in the United States, notable businesses and brands also on the Trusted 100 list include Toms, Wayfair, Ollie, and Mrs. Fields.

Brightpearl's algorithm rates retailers by key performance areas including delivery, service, communication and returns, so online shoppers can now see where their favorite US brands and e-tailers rank and who they can trust to spend their digital dollar with.

Allison McGuire, Vice President, Marketing, said, "It's truly an honor to be grouped with these e-tail giants. At Paper Mart, we are devoted to our community and we work hard to make sure that our customer is top priority. It's such a thrill to be at the top of Brightpearl's Trusted 100 websites!"

"With so much choice out there, deciding where to buy online can be difficult." said Derek O'Carroll, CEO, Brightpearl.

"This is why we created the Trusted 100, to provide the consumer with a list of brands that are continually delighting the customer with stellar buying experiences. Buying online shouldn't be stressful, and consumers  shouldn't fear being let down. The Trusted 100 is a key tool in the online shopper's arsenal, giving them the confidence and peace of mind that they're spending with a company that cares about the customer experience, even after the sale is made."

Speaking on this year's winner Paper Mart (, O'Carroll said, " A massive congratulations to Paper Mart for taking the top spot on the Trusted 100. Given  the level of competition, featuring on the list  is an achievement in and of itself, so winning is truly something to be proud of."

The Trusted 100  features ecommerce brands from all over the United States, with half of the top ten companies working in the sports/fitness industry, while a quarter are California based, followed by New York with 12 companies and Texas with nine.

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