ProICT Explains Why Google Does Not Answer Direct Messages?

If you are looking for SEO professionals to help with your website ranking, then feel free to reach out to ProICT LLP- we are the renowned digital marketing agency that offers a range of marketing services at an affordable price.
BROOKLYN, N.Y. - Sept. 24, 2020 - PRLog -- "Why Google do not answer direct messages?" is one of the most common questions digital marketing agencies hear from their clients who decided to directly message or email Google about the problem they are facing related to their website ranking, page traffic or anything else. The short and straight answer to this question is that the company policy is not to respond privately to webmasters. So, it was never you- it is the company who can't reply to your messages. The Professionals at ProICT LLP- the renowned search engine optimization solution provider, explains that "The question appeared during an episode of Google's Search Off the record podcast where John Mueller, Gary Illyes, and Martin Splitt discuss how they deal with SEO questions asked through personal messages. They mutually agreed that they are prohibited from answering these privately asked questions and maintain a level playing in the field." He further explained that "With this being the case, they all have the similar way of dealing with the DMs and emails."

While the whole situation was understandable, one of the attendees asked: "what kind of policy Google follows to not allow its employees to answer private messages of website owners?" The representative replied, "there is a thing called honest results that exists within Google's policy that keeps the playing field equal for everyone on the web. A way Google's relation team abides by this policy is to not give them any preferential treatment to anyone. That means not providing any sort of assistance to the website owners through their private channels." He further explained, "If Google responds to the private message and provides any information that others don't have access to, it will make the playing unfair for others."

Now, the official statements cleared that they will not answer any questions, but that doesn't mean they will not answer at all. In fact, Google's search relation team is quite active on Twitter answering questions people throw at them. As the platform is public, and anyone can access the answers, it makes it fair for everyone. However, as a webmaster, if you are facing challenges with your SEO tasks then, keeping an experienced SEO by your side is a wise decision.
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