Adaptiva Wins Gold for Endpoint Mobility Management in the 15th Annual IT World Awards

Global Customer Support and Solutions Team Earns Customer Service and Support Department of the Year Recognition
 
 
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SEATTLE - Sept. 11, 2020 - PRLog -- Adaptiva Wins Gold for Endpoint Mobility Management in the 15th Annual IT World Awards

Adaptiva, a global provider of endpoint management and security solutions for enterprise customers, today announced that Network Products Guide, industry's leading technology research and advisory guide, has named Adaptiva's OneSite VMware Edition a Gold winner and its global customer support and solutions team a Bronze winner in the 15th Annual Network PG's IT World Awards®.

The IT World Awards are industry and peer recognitions from Network Products Guide honoring achievements of the world's best in organizational performance, product and service innovations, hot technologies, executives and management teams, successful deployments, product management and engineering, customer satisfaction, and public relations in information technology and cybersecurity.

Judges from a broad spectrum of global industry voices participated, and their average scores determined the 2020 award winners. Winners will be celebrated and presented their awards during a virtual ceremony in November.

Adaptiva's OneSite VMware Edition (https://adaptiva.com/products/onesite-vmware-edition/) won in the Enterprise Mobility Management category as the only solution of its kind on the market today that enables content to be distributed enterprise-wide with just a single download. The VMware version of OneSite, created in response to interest from the VMware community,  provides advanced software distribution capabilities to users of VMware's Workspace ONE platform.

In the Customer Service and Support Team – Department of the Year category, Adaptiva's global customer support and solutions team was recognized for maintaining a 100% satisfaction rating from customers for 18 consecutive months. Additionally, within the Adaptiva support portal, 54 articles were added July 2018-July 2019, and views rose by 50%, while the percentage of help searches yielding no results dropped from 22% to 7%.

"It's an honor to be named a winner by IT World Awards for this esteemed industry and peer recognition," said Adaptiva CEO and Founder Deepak Kumar. "Adaptiva is dedicated to providing outstanding support and empowering enterprise IT teams to manage and secure endpoints with unparalleled speed and at massive scale."

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