InfinityQS' Global Client Survey Shows Positive Upturn in Manufacturing in the Wake of COVID-19
Nearly three-quarters of manufacturers are now working remotely and reporting they are 'optimistic toward the future'
To enable remote work and build flexibility and resiliency, these manufacturers are rapidly adopting technologies such as cloud computing. Results indicate accelerated digital transformation initiatives, where the number of proofs of concept for InfinityQS' cloud-native quality intelligence platform Enact® has quadrupled in the last three months.
There has also been an uptick in demand for the company's training classes that educate clients in using new tools for remote collaboration. In June, InfinityQS saw a 316% spike in professional services hours—compared to March—with clients seeking support as they begin increasing their production to pre-pandemic levels.
Jason Chester, Director of Global Channel Programs at InfinityQS, said: "The impact of coronavirus has been a massive wake-up call for all industries and manufacturing is no exception. Manufacturers are rapidly moving away from outdated pen-and-paper processes in favor of cloud-based SaaS solutions, enabling plant staff to efficiently monitor and optimize their production processes in real time from anywhere.The research also shows the sheer urgency of those transformation projects over the last three months."
Jason explained, "As some plants restart and others adapt to a new normal, we are seeing a sharp rise in our customers seeking to expand their digital capabilities so they can improve agility, productivity, efficiency, and ensure the safety and quality of their products, as well as have access to process data while away from the shop floor to ensure social distancing, or when working from home. The increase in requests for our professional services shows manufacturers are taking advantage of the flexibility offered by the cloud and this has been further reflected in the increased demand for our online technical training programs."
"It is fantastic to see the tentative signs of a recovery and the increased demand for cloud-based Statistical Process Control and Quality Intelligence technologies, which can ensure agile and cost-effective support to manufacturers now and into the future. The fact that 74% of our customers are now reporting an optimistic posture toward the future shows they are confident that these technologies will help them maintain continuity and succeed in the post-COVID reality."
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