Local Travel Agent Continuing to Find Creative Ways to Serve Clients In the Era of COVID-19
The agents at VIP Vacations, Inc., have been a critical source of advocacy and travel information for anxious travelers in a continually-changing global crisis.
By: VIP Vacations
For many travel agents, this time has been understandably stressful. But even in the midst of a worldwide health and economic crisis, agents like Jennifer Doncsecz and her team at VIP Vacations, Inc. are finding that their expertise is needed now more than ever.
For starters, Doncsecz says, agents are still booking travel. This occasionally comes as a surprise to clients, who assume all booking is halted. But in reality, says Donczecz, now can be a great time to plan travel. "Some resorts are opening back up slowly and in limited ways, as it's deemed safe to do that. There are many excellent deals to be had. And it's possible to book well in advance, so people can begin planning their dream vacations for 2021 and even beyond, while taking advantage of great prices."
In addition, agents like Doncsecz and her team at VIP Vacations are finding that their roles as consultants and advocates have become even more important. They can help travelers understand their rights, navigate the "fine print" of legal documents and waivers, understand the risks of travel, and can be a knowledgeable go-between with airlines, hotels, and resorts. When bookings collapsed in early March, for example, those who had booked with agents had someone in their corner to negotiate refunds or re-booking. And as the situation is constantly changing, VIP Vacations is also serving as a source of valuable and reliable information from health experts, industry leaders, and the hospitality industry.
"Yes, travel has changed," Doncsecz says. "But I want my clients to know: VIP Vacations is still here. We are open for business, and we can provide the clarity, stability, and unique expertise they need in uncertain times."
About VIP Vacations
VIP Vacations Inc. is a full-service travel agency that has been in business since 1994 with offices in Pennsylvania, New York, and New Jersey. VIP Vacations has won over 200 awards from Sandals Resorts, Karisma Resorts, Palace Resorts, and received the Caribbean Tourism Organizations' highly touted "Romance in Travel Award". President, Jennifer Doncsecz is the featured travel expert for Martha Stewart's Weddings Magazine and destination wedding blogger for Bridal Guide. VIP Vacations specializes in destination weddings, honeymoon, and family vacations. VIP Vacation is located at 3243 Easton Avenue, Bethlehem, PA 18022 and is open Monday-Friday from 9am – 6pm, and on Saturdays from 10am – 4pm. For more information: