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AlphaVu Releases Results of First National Post-COVID Transit Poll
70% of Respondents View Public Transportation as an Essential Service
Key findings include:
· 70% of respondents view transit as an essential service.
· One-third of those who are still riding during the pandemic are doing so to access healthcare services. Another 21% are essential workers.
· The top three most important safety and hygiene measures are: seeing workers regularly disinfect high-touch surfaces (76%); knowing employees are being tested regularly (72%); and seeing masks on customers and operators (72%).
· 23% will return to riding when they are confident in the safety and cleanliness of transit; another 22% say they won't return until they have been vaccinated against COVID-19.
"The public understands transit is an essential community service. That debate should now be over," said Scott Wilkinson, CEO of AlphaVu and principal researcher. "As systems implement restoration and recovery plans, it's important to be very proactive in communicating the steps they are taking with regard to safety, cleanliness, and hygiene as well as reinforcing overall value to the community. This is especially true for those hit hardest by the economic losses who may be apprehensive about using transit but who may now have fewer choices available to them."
The survey included 867 complete cases, representing a +/- 2.9% margin of error at the 95% confidence interval.