Parkland Community Health Plan to add 100 jobs in 2020
Expanded staff, technology upgrades serve members, providers
By: Parkland Community Health Plan
PCHP also has plans to enhance its information technology platform to better manage health information and transactions among its members and the more than 6,000 physicians and 40 hospitals in its network. PCHP will partner with Cognizant, one of the world's leading professional services companies, to bring its technology platform and operations services to the region in a cost-effective manner.
"The need for our services is greater than ever," said John W. Wendling, CEO, PCHP. "Expanding our workforce and technology supports the IHI Triple Aim of improving our members' healthcare experience, improving the quality of care and well-being for our members, while controlling the cost of care. With the launch of these and other new initiatives, we will improve the member experience and assure responsible stewardship of public funds."
The locally owned, locally operated health plan offers services for low-income children, teens, pregnant women and adults in Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.
About half of the new staff will serve in community and provider outreach positions. Twenty clinical employees will be hired to perform care management for members who need help navigating the healthcare insurance system and complying with physician instructions.
When the Cognizant technology platform is fully implemented in early 2021, PCHP will manage all care management, member services, provider relations, quality and data analytics inhouse. The system will also allow the health plan to move additional functions inhouse in 2022 and 2023.
"We are extremely excited to partner with Parkland Community Health Plan in bringing our world-class platform, operations and healthcare experience in order to better serve their members in their region," said Roger Lvin, Senior Vice President and Global Market Head, Digital Operations Cognizant.
About Parkland Community Health Plan, Inc.
Parkland Community Health Plan (PCHP) was started in 1999 by Parkland Health & Hospital System and offers health insurance services for low-income children, teens, pregnant women and adults.
PCHP has more than 6,000 physicians and more than 40 hospitals in its network to provide health care to members that qualify for Medicaid or CHIP. The health systems in network include Parkland Health & Hospital System and Children's Health, among others. Visit https://www.parklandhmo.com/
Justin Skerbetz, Chief Marketing Officer