AC InfoSoft Announced to Offer VICIDial Zoho Integration

AHMEDABAD, India - July 9, 2020 - PRLog -- AC InfoSoft announced to offer VICIDial Zoho integration services to its global clients. The company will integrate two powerful solutions:

1.       VICIDial: Call Center Solution and

2.       Zoho: CRM Software

The company will provide this integration to its clients, so they can have a single, holistic solution that can be accessed via a single sign-on.

AC InfoSoft announced that the integration lets companies use two systems as individual systems as they do earlier. Moreover, they can use them as a combined solution. VICIDial Zoho integration will provide access to all features of any one solution and major features of another software solution within a single window. This will further help companies leverage multiple benefits.

According to the shared details, this integration will offer the following features to the users:

·         Call center dialer widget in the Zoho CRM solution

·         Click to call functionality

·         Lead encryption to not show the leads to executives that use CRM system

·         CRM pop-up in the VICIDial solution with customer detail record

·         Data push from one system to another

·         Automated record update in another solution once updated in the system

·         Logs of record changes

·         And more

AC InfoSoft can provide all these features or features as per the needs of the company that is going to use this integrated solution.

"VICIDial Zoho integration can be really helpful to businesses and call centers that make calls or attend calls. Depending on the major use they can get this integration and related features. If it is a business that uses Zoho more often, then call center widget integration in the VICIDial solution and related features are recommended. If it is a call center and attend multiple calls, then integrating CRM popup and related features in the VICIDial solution is recommended. If it is an MNC or a large-scaled contact center, both ways of integration are recommended", shared a representative of the company.

According to the shared details, VoIP experts of AC InfoSoft provide the required support and consultation to the prospects to choose the right model of VICIDial Zoho integration.

AC InfoSoft also offers customization and technical support services to benefit companies with a flawless solution and excellent experience.

About AC InfoSoft

It is a leading VoIP company. It is renowned for its innovative and business-centric unified communication solutions such as call center solutions, IP PBX software, etc. The company also offers various expert services in different VoIP technologies and VoIP solutions. One of the most acclaimed services offered by AC InfoSoft is call center CRM integration. The company integrates different types of custom and/or open source call center solutions and CRM software, including, VICIDial Zoho integration. Visit https://www.acinfosoft.com/call-center-crm-integration/ to know more.