Elision Announced Successful Smart Solution Delivery to Agra Smart City

By: Elision Technologies Pvt. Ltd
 
NEW YORK - June 22, 2020 - PRLog -- Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading IT company based in India. The company benefits international businesses with its best unified communication solutions for more than 12 years now. The company has now started benefiting smart cities in India with its expertise in unified communication. The spokesperson of the company has announced that the company has developed smart city solutions for one of the smart cities in India, called, Agra. The company has already installed and configured these smart solutions in Agra and the government and citizens in Agra are using these smart solutions for communication and collaboration.

The spokesperson of Elision shared that, "Agra wanted to use smart communication and collaboration solutions to transform into a smart city. The city development authority wanted to make sure that there is a centralized system for the whole city. The citizens can reach to this hub by calling a given helpline number and can ask for any kind of support or help from the government. At the same time, this authority also wanted to implement a seamless communication solution for team members and staff. They also had some specific requirements for features, functionalities, and characteristics of these smart solutions."

"Elision built a highly personalized system with call center solution to support holistic communication with a centralized control between the government and citizens or anyone who wants support from the Agra government departments. This call center solution is furnished with a wide array of unified communication features as well as real time monitoring and review functionalities as well.

The company had sent its team members to Agra to install these solutions and configure to meet the needs of this smart city. They also provided on-site training to make sure that the officials can use the implemented smart solutions easily and effectively.

According to the shared details, Agra is using these systems to have a centralized communication system for citizens for all issues and concerns.

"We are happy that we are part of this project and we contributed to transforming an Indian city into a smart city. They are using our provided unified communication solutions to support their citizens and even tourists. As we all know, we are dealing with the Coronavirus. One of the areas where Agra uses our smart city solutions is to let citizens with symptoms reach them and sending ambulance at their rescue.

The company has also published the complete case study to provide detailed information about their offerings to this smart city in India. The complete case study is accessible, here:  https://www.elisiontec.com/agra-smart-city-authority

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Source:Elision Technologies Pvt. Ltd
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Tags:Call Center Solution
Industry:Technology
Location:New York City - New York - United States
Subject:Products
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