HD Physical Therapy Is Offering Teleheath
WAKEFIELD, Mass. - April 14, 2020 - PRLog -- At HD Physical Therapy (HDPT), we are working hard to ensure that we can continue to care for you, while also implementing policies and procedures to keep you safe. We are also practicing legally and ethically, and are adhering to ever evolving state and federal practice guidelines and payer agreements.
Our offices in Wakefield and Burlington remain open for patients in need of on-one-one, in-clinic visits. These can include: post-surgical patients, patients requiring manual therapy, new patient evaluations, re-evaluations and urgent care patients. PTs are essential medical professionals. All healthcare workers are overwhelmed right now, and we have the responsibility to manage musculoskeletal symptoms and keep you out of doctor's offices, urgent cares and EDs.
We are also offering telehealth visits for lower acuity and routine patient visits. We have an obligation to support social distancing, and we believe virtual visits will ensure that you progress toward your goals. It allows for long distance patient contact, assessment, care, advise, education, reminders, intervention and monitoring.
What is TELEHEALTH?
Telehealth is the use of technology to provide real-time health care to patients at a distance. Governor Baker approved the use of telehealth visits to encourage physical distancing, and to allow healthcare providers to safely provide services to the public.
What Online Platforms Are You Using For TELEHEALTH?
Clinicient is the cloud-based, electronic medical record (EMR) service we use. They have already adapted their services in response to COVID-19, expanding their InsightGO platform. InsightGO allows us to perform telehealth visits directly through our existing documentation software. We can efficiently deliver and document care, from any location. We can also perform telehealth through other online portals including DOXY.ME and Google G SUITE HANGOUTS MEET.
What Is The Cost?
Two months ago, only a few health insurers in the US, and about half of Medicaid programs, reimbursed for telehealth. However, on March 15, the DPH issued a statement saying all commercial insurers and the GIC are required to cover medically necessary telehealth services in the same manner they cover in-person services. Each payer has specific rules they are currently structuring, and our professional organizations and leaders in PT are still advocating for this coverage. Some insurance companies have adjusted and are covering telehealth at the same rate as in clinic visits. Therefore, as this process is still evolving, we will go over all available options with you, on a case-by-case basis.
Regardless of coverage, telehealth is always available as a cash-based service.
If you have any questions, want to learn more, or schedule a visit, contact us at:
Wakefield clinic: 781-587-0776
Burlington clinic: 781-552-3600
General questions: info@HDPTonline.com
Or visit: http://www.HDPTonline.com & follow us on all social media.
Lauren J. D'Addario