MyOperator providing free helpline numbers to Coronavirus frontline fighters
To help NGOs, government bodies, and activists efficiently manage public calls for advice and support regarding new Coronavirus disease, MyOperator is providing a helpline system as a pro bono service
In this tough time, let's stand together to support each other, do whatever we can to strengthen our shared fight against Coronavirus and win this battle. As an effort in this direction, we at MyOperator are offering free-of-cost helpline number to all NGOs, government bodies, and activists ("authorities")
Helpline numbers will be available at absolutely zero cost and will be made available on an instant basis. Each helpline's IVR menu will be customized depending on the requirement of the concerned authority. These helplines will enable the concerned authorities to efficiently manage the public calls and run COVID-19 awareness campaigns at both small and large scale, with 24/7 availability.
As of now, many NGOs are using multiple contact numbers where people looking for help can call. If one contact number goes busy, the caller has to try another one and so on. With a centralized helpline number, this job can be done better. Multiple volunteers and care executives can be mapped to the centralized helpline number. Therefore, whenever any person calls, it can be assigned to the executive who is available. Such efficient call management will lead to very low missed calls. Further, missed calls can be traced from the dashboard so that timely callback and support can be provided. Effectively, it will make sure that no call is missed and each call-request for COVID-19 support is answered at the earliest and duly honored.
In the previous disaster cases like Kerala floods (https://myoperator.co/
Therefore, we request that you share a copy of this press release with all the NGOs and government bodies involved with COVID-19 and ask them to please avail their toll-free helpline number. We humbly request all the NGOs, government bodies, and activists who are working to fight against the novel Coronavirus to please contact MyOperator team, avail their toll-free helpline number and let us become a part of your broader mission to defeat Coronavirus.