Credit Agricole Bank to establish REAL Omni-channel Banking on eBSEG CEEP Omnichannel Digital baking

Credit Agricole Egypt extended its digital user experience & launched the third digital channel "desktop channel".Since 2016, CAE has started to implement eBSEG CEEP omnichannel banking platform as part of its Customer Experience strategy.
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CAIRO - March 24, 2020 - PRLog -- Credit Agricole Egypt extended its digital user experience and launched the third digital channel "desktop channel". Since 2016, credit Agricole Egypt has started to implement eBSEG CEEP omnichannel banking platform as a part of its Customer Experience and Marketing strategy for delighting their valued customers and to fulfill their digital transformation vision, after eBSEG has successfully helped the bank to launch mobile banking and tablet banking on previous engagements continuing to use eBSEG CEEP Digital baking platform.

Credit Agricole Egypt is considered as the first bank to have a Real full Opti/Omni channel on all three digital channels (Mobile- Tablet- Desktop).

eBSEG™ Customer Experience & Engagement Omnichannel Platform CEEP™ platform has been created around customer-centric design principles and delivers ubiquitous digital experiences, true build once deploy many architecture, across multiple devices and customer touch points.

eBSEG provide Customer experience platform for all digital channels which include (internet-mobile-tablet- chatbot-Apple watch-ATM/Kiosk-Call center-messaging).
In 2018, Credit Agricole Egypt mobile banking application was awarded as "Best in Mobile Banking" from the Global Finance World's Best Digital Bank Awards.

New add-on Features on top:
- The customer can login via the most famous browsers (google chrome- Firefox-Edge).
- Bilingual (Arabic- English).
- login with your username and password.
For more info, Check this link (https://www.ca-egypt.com/wp-content/uploads/2020/01/Onlin...)

About CEEP™ Omni Digital Channels Platform:

CEEP™ is a Patent based Smart Platform that can provide one single Unified Solution based on one single source code that address all your channels including Web, Mobile, Tablet, Chatbot, ATM, Kiosk, Facebook, Apple Watch, Messaging. CEEP™ Patent gives the answer to the main question a lot of organizations have on how to unify their channels into a single Omni channel Solution and provide their customers the ubiquitous digital experiences, true build once deploys many architectures, across multiple devices and customer touch points. CEEP™ is all about "Lean Portal" output and is built using "widget based architecture".

About eBSEG:
eBSEG Inc. founded year 2000. A software company focused on platform technologies and Omni Channel customer engagement. We are committed to leading the change globally by helping Financial Institutions serve up amazing customer experience interaction. Our platforms enable organizations to create, manage, and optimize secure Omni-Channel customer interactions and best of all.
About Credit Agricole Egypt:
Crédit Agricole Egypt is a subsidiary of the Crédit Agricole Group, a market leader in Universal Customer-Focused Banking in France and one of the largest banks worldwide.

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Tags:Digital Banking
Industry:Banking
Location:cairo - Cairo - Egypt
Subject:Projects
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