- Feb. 18, 2020
-- There are 15,282 CQC registered services in the UK, The Close joins 19 other services in the whole country with the full fleet of OUTSTANDING ratings across all five KLOE domains from the Care Quality Commission (CQC) of Safe, Effective, Caring, Responsive and Well led.
Responding to CQC's report Sanjay Dhrona, managing director at The Close Care Home says: "To say we are ecstatic with our CQC rating is an absolute understatement. It's been a journey that's been about focusing care on the needs of the person rather than the needs of the service.
"We did it, as a team, as a family! Everyone combined - staff, residents, stakeholders, visiting professionals, the works. Together we achieved the greatest feat known in adult social care. We are so proud of the amazing family we have built since to the development and implementation of the new business model in 2015 that really refocused the service to the core values that we hold so dear. We want to use this opportunity to promise that this is where The Close belongs and this is where it shall stay, we promise not to step of the gas pedal, not to become complacent or comfortable. We will commit publicly to continue to improve, continue to innovate and most importantly continue to care.
The Close Care Home is situated close to the historic city of Oxford and the picturesque market towns of Abingdon and Wallingford. The modern and purpose built facility benefits from high levels of comfort and luxury inside and out with stunning terraces and grounds which lead to the River Thames. http://www.theclosecarehome.co.uk/